Privacy policy
This Privacy Policy describes how iyaki.kids (the “Site,” “IYAKI,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you visit the Site or make a purchase.
By using the Site, you acknowledge the practices described in this Privacy Policy.
Personal Information We Collect
We may collect the following types of personal information when you use the Site or place an order.
1. Device Information
When you visit the Site, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Time zone
• Cookie information
• Pages visited and search terms
• Information about how you interact with the Site
We use this information to operate and secure the Site and to improve the user experience.
2. Order Information
When you place an order, we may collect information including:
• Name
• Shipping address
• Billing address
• Payment information, such as credit card or PayPal payment details
• Email address
• Phone number
We use this information to:
• Process and ship your order
• Process payments
• Provide order confirmations and customer communications
• Detect and prevent fraud or suspicious transactions
3. Customer Support Information
When you contact us for customer support, we may collect:
• Name
• Email address
• The content of your inquiry and any attachments
We use this information to provide customer support.
Sharing Personal Information
We may share personal information with service providers and partners when necessary to operate our business and provide our services, including:
• Shopify – to operate our online store
• Payment service providers, such as PayPal – to process payments
• Advertising and analytics providers, such as Meta and Google – for website analytics and marketing
We may also disclose personal information when required to do so by applicable law or legal process.
Personalized Advertising
We may use advertising and analytics tools to provide information about products and services that may be relevant to your interests.
These services may include:
• Google Analytics
• Meta (Facebook) Pixel
• Google Ads
• Pinterest Ads
• TikTok Ads
You may be able to opt out of personalized advertising through the settings provided by the relevant platforms.
How We Use Personal Information
We may use your personal information for purposes including:
• Selling products and processing orders
• Processing payments
• Shipping and fulfilling orders
• Providing customer service
• Communicating information about new products and promotions
• Operating and improving the Site
Data Retention
When you place an order through the Site, we may retain your order information for legal, accounting, and business purposes.
You may request the deletion of your personal information, subject to any legal obligations that require us to retain certain information.
Minors
The Site is not intended for children under the age of 13.
If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at help@iyaki.co to request its deletion.
Cookies
We use cookies and similar technologies to provide Site functionality and improve your experience.
Cookies may be used to:
• Keep you signed in
• Remember items in your shopping cart
• Analyze how the Site is used
• Improve the user experience
You can block or delete cookies through your browser settings. However, disabling cookies may prevent certain features of the Site from functioning properly.
Your Rights
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
• Request access to your personal information
• Request correction of your personal information
• Request deletion of your personal information
• Request a copy or transfer of your personal information
To submit a privacy-related request, please contact us at help@iyaki.co.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, operations, or applicable legal requirements.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Last updated: March 13, 2026